Message Access Controls
Every time a user views a message in Sublime, that view event is recorded in Sublime's immutable audit log.
In addition, Sublime allows administrators to enforce certain requirements before a user can view a message's contents (plaintext body, HTML body, or attachments). These options allow you to enrich the paper trail for message access as you see fit.
Changing the setting
To change this setting, go to Admin > Account > View Message Contents Requirements.
Show contents immediately
This is the default setting. With this setting, message contents will load as soon as a user views a message's details.
With this setting, users will need to click a button to reveal message contents when viewing a message's details.
With this setting, users will need to provide a justification to reveal message contents when viewing a message's details.
Updated about 1 month ago